Cancellation policy
Last updated 7 August 2026. This policy applies to all bookings made through airportblackcarlimo.com, by phone or by email.
Standard bookings
Sedans, SUVs and Sprinters.
Cancel or reschedule free of charge up to three hours before your scheduled pickup time. No fee applies and any pre-authorisation is released.
Inside three hours a partial charge may apply, reflecting the chauffeur's positioning time. We will always tell you the amount before it is processed and will waive it where the reason is outside your control.
If you do not appear at the pickup location and cannot be reached within thirty minutes of the scheduled time, the booking is treated as a no-show and the full fare applies.
Airport arrivals
Flight delays are never charged.
Where you have given us a flight number, we track it. Delays, early arrivals, diversions and cancellations by the airline never generate a charge, and we reposition the chauffeur at no cost to you.
Sixty minutes of free wait time runs from actual landing, not from your scheduled arrival time. Beyond sixty minutes, waiting is billed in fifteen-minute increments — but only after dispatch has attempted to reach you.
If your flight is cancelled outright and you notify us, the booking is cancelled free of charge regardless of how close to pickup time it is.
Weddings, hourly and group bookings
Longer notice on reserved blocks.
Wedding packages and multi-vehicle group bookings require 30 days' notice for a full deposit refund. Between 30 and 7 days the deposit is retained; inside 7 days the full package price applies.
Hourly as-directed bookings follow the standard three-hour rule. Corporate account bookings can be cancelled at any time before the chauffeur is dispatched, with no fee.
Ready when you are
Luxury, comfort and elegance — one call away.
1-365-605-5466Second line (647) 948-9480 · Email info@airportblackcarlimo.com