Frequently Asked Questions
1. What is Toronto Airport Limo Service?
Toronto Airport Limo Service offers luxury transportation to and from Toronto Pearson International Airport and other surrounding airports. Our fleet includes premium sedans, SUVs, and limousines, ensuring a comfortable and hassle-free ride.
2. How do I book a limo service?
You can easily book our service online through our website [insert website link], by phone, or via email. We recommend booking in advance to ensure availability, especially during peak travel times.
3. How much does the limo service cost?
Pricing depends on the type of vehicle, distance, and any additional services requested. You can get an instant quote by visiting our booking page or contacting our customer service.
4. Are your drivers licensed and professional?
Yes, all our chauffeurs are fully licensed, insured, and have undergone rigorous background checks and training. They are highly professional and committed to providing you with a safe and pleasant ride.
5. Do you offer services for corporate or special events?
Yes, we cater to both corporate clients and special events such as weddings, proms, business meetings, and more. You can contact us for tailored packages to suit your specific needs.
6. Can I book a round-trip service?
Absolutely! We offer both one-way and round-trip services. Simply select your preferred option when booking, and we will arrange for a return pickup as well.
7. What happens if my flight is delayed?
Our team monitors flight schedules in real time. If your flight is delayed, we will adjust your pickup time accordingly to ensure a smooth experience without extra charges for waiting.
8. How far in advance should I book a limo service?
While same-day bookings are available, we recommend booking at least 24-48 hours in advance to secure your preferred vehicle and time slot, especially during busy travel seasons.
9. Do you provide child car seats?
Yes, we offer child car seats upon request. Please inform us in advance when booking so we can accommodate your needs.
10. What is your cancellation policy?
We understand that plans can change. For most services, we require a minimum of 24-hour notice for a full refund. However, policies may vary depending on the type of service, so please review our terms during booking.
11. Can I make changes to my booking?
Yes, you can modify your booking up to 24 hours before the scheduled pickup time. Simply contact our customer service team to make any necessary changes.
12. Do you provide meet and greet services at the airport?
Yes, we offer meet and greet services where your chauffeur will meet you at the arrivals area with a sign displaying your name. This ensures a smooth and easy transition to your vehicle.
13. Are there any additional fees for luggage?
We do not charge extra for standard luggage. However, if you have oversized or additional luggage (such as sports equipment), please let us know in advance so we can ensure your selected vehicle has adequate space.
14. Do you service areas outside of Toronto?
Yes, we offer limo services to various destinations outside of Toronto, including Niagara Falls, Hamilton, and other nearby cities. Contact us for rates and availability for out-of-town trips.
15. Is tipping included in the fare?
Tipping is not included in the fare, but it is appreciated. A standard gratuity for chauffeurs is typically 15-20% of the total fare.